Refund and Returns Policy

Overview

Thanks for shopping at SSD Uniform Shop. If you are not entirely satisfied with your purchase, we’re here to help.

Our returns period is 28 days from the date you receive your order. If you wish to cancel you must first inform us in writing via email to hello@sewstunningdesigns.co.uk.

Your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will be responsible for paying shipping costs for returning your item.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at hello@sewstunningdesigns.co.uk.

Need help?

If you have any questions on how to return your item to us, please contact us.